Ewald Venter: Useless Private Banker

What a useless Private Banker. When you call him, he never answers his phone and he never has buntu to return ones calls as a client. He doesnt care. All he does is send senseless mails to your imbox. Everytime when i do get hold of him, he would refer me to the Private Clients Call Centre because he is too busy doing God knows what. Is this the type of behaviour and client service FNB has been accustomed to? Is this how we deserve to be treated. I am a paying client and never have any excuses when i pay my monthly account fees.