Everybody gives different Information

Hi. I'm new to FNB as I recently opened up a Cheque account and Credit card. I'm abit upset with the different info I keep receiving from FNB. 1st Issue - I was advised that if I make a purchase using my credit card within 30 days of activation, the R135 inniation fee would be credited back to me. Still waiting for the R135 now I've been told I must wait 2 months. Please advise when I will get the R135 fee? 2nd issue - An sms was sent to me on the 21-04-2015 advising If I deposit R500 into my account by the 20-05-2015, I would receive R500 with of e-Bucks. I'm still waiting, once again, Ive been told that I would need to wait 2 months. Please advise when I will receive the eBucks? Why always the conflicting information? 3rd issue - On the 18-05-2015, I called to get international clearance to use my Cheque and Credit card in ****et from the 7th to 20th June. I was then told it wud cost R28 + 1.61 percent to with draw cash at VISA ATM, I called today and now im told it would be R43 +1.611 percent. Why always the different info when I call your call centre. I refuse to pay the difference. I need someone to check in the above issues and provide feedback. . I called from my cell.<br>