1 reviews | Active since Mar 2015
Even their "Hello Peter Complaints Team" lies to you
Issue still not resolved, called care centre, nothing has been done
https://www.hellopeter.com/first-national-bank/reviews/terrible-service-from-nosipho-basi-mfundo-sopangisa- **********
Good day Mtho,
Thank you for your posting.
I do apologise for the frustration caused.
Your comments had been referred to FNB Points of Presence who will be in contact with you.
Please note that the Hello Peter Complaints Team does not investigate and resolve complaints.
However I have noted that the branch had contacted you and advised that the changes had been done and that you would have to visit the branch to order a new card.
Regards,
Hello Peter Team
*** (option one)
Good day Mtho,
Thank you for your posting.
I do apologise for the frustration caused.
Your comments had been referred to FNB Points of Presence who will be in contact with you.
Please note that the Hello Peter Complaints Team does not investigate and resolve complaints.
However I have noted that the branch had contacted you and advised that the changes had been done and that you would have to visit the branch to order a new card.
Regards,
Hello Peter Team
*** (option one)