GP
Garren P

1 reviews | Active since Jun 2013

11 Apr 2016, 15:05

Even Julius malema couls do a better job

On the 29 March 2016 I contacted your contact center to arrange repair for my device tomorrow is going to be 2 weeks since I lodged the request, the cons themselves have been great, I have now reached a point where I am extremely frustrated to the max with you guys I have given you guys my contact numbers, my wife's and my fathers contact details and my personal email address to make sure an arrangement is made for my device to be collected . yet nothing has been done.<br> <br> So I have now gone from being the patient client who was very happy to being a extremely frustrated you guys are continuing to prove how *********** you truly are. tis whole time its was just a wold in sheep's clothing <br> <br> You guys have the collection address my contact details sort the problem out. I feel like you guys don't care at all I will never forgot about this horrible experience I have received I will make sure everyone knows about how I am treated even the last hello peter complaint I received no response <br> <br> I will be sharing everything thing that has happen thus far on Facebook and twitter its really fascinating how fast a small fire can turn into a big one on social media..<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Apr 2016, 15:10
Official
Hello Garren7,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 903306.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)