MP
Mohamed P

1 reviews | Active since Jun 2011

10 Jan 2017, 08:18

eSucks - 40% Discounts On Nothing

<p>For the last two months there has been no discounted vouchers in the eSucks store other than Checkers and Dischem.</p> <p>I'm on level 5 and every time I log on to the website there's a big banner saying 40% off! Yet in reality there is nothing to spend it on.</p> <p> </p> <p>There's a limited assortment of discounted products and there's smart watches. Other than that there's nothing. Where are the 40% off Makro and Builders Express vouchers? So that people can actually spend their eBucks and get their level related rewards?</p> <p> </p> <p>PS: I'm not fooled with the Checkers vouchers. Why would I spend eBucks and get 40% off when I can save my eBucks and get 15% off by using my FNB Premier card?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jan 2017, 15:22
Official

Good Day

Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Email address: ***

Tel number: *** (option one)