Estate Late-FNB

Having to deal with the passing of a family member is never an easy experience. What makes the experience worse is having to deal with an institution where no-one communicates with, or tries to assist with making the situation easier. Having to endure the arduous task of closing a bank account with FNB, has gone from 31 working days to a journey as complicated as hell. Our journey started in Augist 2024 and up until today, 11 November 2024 no feedback, communication or progress in this matter has been given. No-one within the FNB Estate Late department wants to assist and neither do they give a hoot as to the person on the other end of the telephone line. This has been an experience nothing short of DISGUSTING from FNB!!