Estate late Dept dragging their heels!!

I am the executor of my fathers estate and have had endless problems with FNB trying to organise the release of the funds. The Estate late Dept were very quick to take the funds from the account to cover the outstanding credit card bill ,in November but since then I am having issues. I reported them in November and was contacted by 2 Fourways branch members who have tried to assist me in the best possible way, but unfortunately like myself they only have email contact with the department and its taking weeks to get information out of them.<br> These funds have been on hold now for the past 3 months and it is unacceptable. <br> Are we going to receive interest whilst FNB has held this money ? Why cannot anyone contact myself or the branch as to the delay. It is disgusting the way this has been handled as there is nothing standing in the way of releasing these funds.