ESPOSURE TO COVID 19 ON PURPOSE BY FNB- TERRIBLE ------TERRIBLE.

Terrible experience from FNB. Opened an account for my daughter online , courier company came to deliver card and took all necessary documents from me, after 5 days account was still not active.

i then went to the Clearwater branch to submit documents again and get the account activated...which was done.

6 days later i started getting sms's to say her account will be suspended as we have not submitted proof of residence . Went to the Cresta MAll Branch today to get acoount activated only to be told i need to bring proof of residence and sign another declaration for my daughter.

i unfortunately did not have my POR - so i was sent away and told to come back with POR.

With COVID 19 at its pick in GP how can FNB expect me to be going up and down like this with my child exposing ourselves to the virus.

Noone responds on twitter or complaint placed on the FNB website.

This is horrible - JUST TELL ME IF YOU DONT WANT MY BUSINESS.