KS
Kirsten S

1 reviews | Active since Mar 2019

20 Aug 2019, 06:57

Error FNB Paypal

After struggling to get my Paypal FNB account working and getting all my documents FICA'd and validated and even making one transaction, I am again greeted with an error. Even informing them this very simple issue, and sending them numerous replies with the confirmation of my FICA documents, I am told, "the matter at hand is that my FICA documents aren't validated". Please get better customer service. I beg of you.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Aug 2019, 10:24
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***NF

Regards

 Hello Peter Complaints Team 

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