TM
Thabo M
1 reviews | Active since Oct 2018
28 Jan 2025, 14:27
Error Error Error!
On January 22nd, I encountered an error with my account. I called for assistance and was informed that someone would get back to me, but I have yet to receive any follow-up.
Additionally, I am unable to purchase data as it keeps showing an error. As a result, I had to transfer money to my Capitec account to buy data.
Guys you can do better!
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Jan 2025, 15:02Good day Mr Thabo A Modiba
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply28 Jan 2025, 15:02
Official
Good day Mr Thabo A Modiba
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number: ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,