BM
Becks M
1 reviews | Active since Mar 2018
31 Mar 2018, 23:05
Error code: 217 FRUSTRATION
I am getting extremely frustrated!
I am trying to make URGENT transfers between my accounts to cover debit orders that are going to bounce, and I keep receiving Error code: 217.
Debits are going to start going off tomorrow and they will all bounce. I refuse to be held responsible and incur charges.
This needs to be rectified immediately. I see I am not the only one experiencing this annoying problem and it seems that still nothing is being done about it.
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Apr 2018, 09:04Good day Becks J MacFarlane,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,
FNB (First National Bank)'s reply03 Apr 2018, 09:04
Official
Good day Becks J MacFarlane,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Best regards,