HD
Henri D

1 reviews | Active since May 2010

08 Feb 2015, 20:34

Epic Fail

What an epic fail from FNB, they advertise that you can download app and switch... That didnt work out so well. So i tried doing it online...nope.... Somehow the application decided i am under review.... Fail. When the agent call i informed him im not under review and the web app messed up. He informed me that he will ammend and call me back. Nearly two month lata and still nothing... Funny enough i got an sms saying that they tried calling me.... Never did... That inspired me to make it known that fnb sucks and cannot handle the capacity. So i will not \switch". """

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Feb 2015, 09:14
Official
Hello KoRnflakes,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 620076.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)