RB
Roshnee B

1 reviews | Active since Jan 2019

09 Jan 2019, 12:03

Entertainer app

FNB have advertised that they are giving their clients the Entertainer app. I am waiting more than 24 hours for the email to come through. I have phoned Ebucks to enquire what the problem is and they directed me immediately to call the Entertainer. I have called the Entertainer and was told to wait a further 48 hours for a simple email activation code or alternatively to contact FNB.

Could someone please send me the email with the activation code in it and stop sending me from pillar to post. The FNB app states 24 hours is the lag time on this.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jan 2019, 14:54
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)