Enterprise Development Banking - service is non existent

Emailed the consultant in November 2021, still waiting for the Enterprise online platform to be resolved. - No response to emails. Called again on the 21st of November 2022, told an Enterprise banking appointment would be set up for Thursday, 24 November 2022. I called again on 23/11/22 to understand the challenge, and was told it will now take another 5-6 working days to set up the appointment. FNB service is nonexistent. I would not recommend ED companies to set up with FNB.