Enquiry about a SAVING account

I found FNB at ***the Savings and Investment division after informing the lady that picked up the call that i currently have a cheque account with FNB and see there is a savings account linked to my cheque account -asking her did she get what i was saying upon which she informs me NO i should repeat myself - for Pete Sake FNB get people that actually listens to your clientele when they waste their time and money to phone you guys asking for information on a certain account and then your Call Centre people are inadequate to assist and accommodate clients - its is absolutely PATHETIC to say the lease.<br> <br> I cant belief FNB has people like that in their call centre's - its a POOR reflection of FNB and the way FNB conducts business - FNB consist of highly unqualified and unprofessional people in their Call Centre's. Please ensure the Call Centre people get proper training to assist clients.