JJ
Jacqueleen J
1 reviews | Active since May 2012
16 Feb 2021, 12:03
Enough is enough
Due to you pathetic service during the past few months and *******ly deducting 4 debit orders in December alone for my COVID loan, whilst it was paid up to date it has become increasingly clear that FNB cannot be trusted with my money. I have swithced banks and moved most of my debit orders. Kindly contact me (if there is a competent person there) to arrange the settlement of my overdraft and the closure of my bank account. Please note that I will only commit once I have an agreement on paper.
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Replies (4)JJ
Jacqueleen J's updateReviewer Update
16 Feb 2021, 15:14FYI I am not in the least interested in speaking to Shihaam Gierdhan. She has not solved any of my previous queries and is an embarrassment to FNB. I will not answer when she phones me as she has been wasting my time for the passed 7 months and part of the reason I am done with FNB.
JJ
Jacqueleen J's update16 Feb 2021, 15:14
Reviewer Update
FYI I am not in the least interested in speaking to Shihaam Gierdhan. She has not solved any of my previous queries and is an embarrassment to FNB. I will not answer when she phones me as she has been wasting my time for the passed 7 months and part of the reason I am done with FNB.
JJ
Jacqueleen J's updateReviewer Update
16 Feb 2021, 18:21Classic FNB. Now you are only interested in the repayment of the overdraft and revolving credit that I do have.
So let me make it clear to you, because you do not seem to get it.
1. I will only pay back the credit once I have an agreement on paper that my account will immediately be closed.
2. I am not stupid. You tend to drag out the process of closing accounts to incurr extra bank fees. I will not allow this.
3. You have a choice, either play by my rules and for once do what is asked of you and I will pay back the credit. Otherwise good luck, because I can drag this out a lot more than you can and I promise you I am not the one who will lose a lot of money here.
It is so clear that FNB is a disgrace of a bank who does not seem to listen to the client and is obviously not employing competent people.
Get your act together and stop waisting my time, not interested in your systems and processes that does not work.????????????????????????
So let me make it clear to you, because you do not seem to get it.
1. I will only pay back the credit once I have an agreement on paper that my account will immediately be closed.
2. I am not stupid. You tend to drag out the process of closing accounts to incurr extra bank fees. I will not allow this.
3. You have a choice, either play by my rules and for once do what is asked of you and I will pay back the credit. Otherwise good luck, because I can drag this out a lot more than you can and I promise you I am not the one who will lose a lot of money here.
It is so clear that FNB is a disgrace of a bank who does not seem to listen to the client and is obviously not employing competent people.
Get your act together and stop waisting my time, not interested in your systems and processes that does not work.????????????????????????
JJ
Jacqueleen J's update16 Feb 2021, 18:21
Reviewer Update
Classic FNB. Now you are only interested in the repayment of the overdraft and revolving credit that I do have.
So let me make it clear to you, because you do not seem to get it.
1. I will only pay back the credit once I have an agreement on paper that my account will immediately be closed.
2. I am not stupid. You tend to drag out the process of closing accounts to incurr extra bank fees. I will not allow this.
3. You have a choice, either play by my rules and for once do what is asked of you and I will pay back the credit. Otherwise good luck, because I can drag this out a lot more than you can and I promise you I am not the one who will lose a lot of money here.
It is so clear that FNB is a disgrace of a bank who does not seem to listen to the client and is obviously not employing competent people.
Get your act together and stop waisting my time, not interested in your systems and processes that does not work.????????????????????????
So let me make it clear to you, because you do not seem to get it.
1. I will only pay back the credit once I have an agreement on paper that my account will immediately be closed.
2. I am not stupid. You tend to drag out the process of closing accounts to incurr extra bank fees. I will not allow this.
3. You have a choice, either play by my rules and for once do what is asked of you and I will pay back the credit. Otherwise good luck, because I can drag this out a lot more than you can and I promise you I am not the one who will lose a lot of money here.
It is so clear that FNB is a disgrace of a bank who does not seem to listen to the client and is obviously not employing competent people.
Get your act together and stop waisting my time, not interested in your systems and processes that does not work.????????????????????????
JJ
Jacqueleen J's updateReviewer Update
17 Feb 2021, 11:38I have left three emails this morning, two to T Fleur and F. Koller and one to Shihaam Gierdhan. No answer. This is exactly what I have been dealing with, with FNB for the passed 6 months. Eager to take money, not so eager to assist. When will you sort out this problem?
JJ
Jacqueleen J's update17 Feb 2021, 11:38
Reviewer Update
I have left three emails this morning, two to T Fleur and F. Koller and one to Shihaam Gierdhan. No answer. This is exactly what I have been dealing with, with FNB for the passed 6 months. Eager to take money, not so eager to assist. When will you sort out this problem?
JJ
Jacqueleen J's updateReviewer Update
19 Feb 2021, 11:12So I had a n agreement on paper with Tim Fleur that if I paid certain amounts iinto my account both my revolving credit and cheque account will be closed.
I did exactly what we agreed to on paper and now they phone me because there is R5, 85 outstanding which is a huge problem as more inetert accrued on the mean time.
In my life I have never worked with more *********** people. What a disgusti g experience I have in dealing with FNB.
I did exactly what we agreed to on paper and now they phone me because there is R5, 85 outstanding which is a huge problem as more inetert accrued on the mean time.
In my life I have never worked with more *********** people. What a disgusti g experience I have in dealing with FNB.
JJ
Jacqueleen J's update19 Feb 2021, 11:12
Reviewer Update
So I had a n agreement on paper with Tim Fleur that if I paid certain amounts iinto my account both my revolving credit and cheque account will be closed.
I did exactly what we agreed to on paper and now they phone me because there is R5, 85 outstanding which is a huge problem as more inetert accrued on the mean time.
In my life I have never worked with more *********** people. What a disgusti g experience I have in dealing with FNB.
I did exactly what we agreed to on paper and now they phone me because there is R5, 85 outstanding which is a huge problem as more inetert accrued on the mean time.
In my life I have never worked with more *********** people. What a disgusti g experience I have in dealing with FNB.