Engen eBucks R8/Litre ****

FNB and eBucks like to ***** their loyal customers over. I strictly follow their earning rules and only fill up at Engen fuel stations as I qualify to be part of the R8 back on Engen fuel spend. My bank statements show that I have only filled up at Engen but I dit not according to eBucks records. This is due to me spending R55. 40 on items inside of Olivedale Sasol garage on 28 June 2019. Due to your system seeing this as a Fuel purchase, I am not qualifying for the R8/Litre back for July to September. Filling in the online complaints form does not work and sending an email to *** returns undelivered, thus I turn to HelloPeter to have my complaint heard, just as many others regarding the same error. I would like this error resolved so that I can benefit from the rewards that I rightly qualified for.