CE
Clemencia E

1 reviews | Active since Jul 2017

04 Jul 2017, 20:30

Endless problems

<p>A few months ago I visited the FNB Queensburgh branch, documents were signed and sent to another branch for another signature, I have even returned to the branch to no avail, Branch manager Mabongi promised me a call on Monday morning, it is Tuesday evening and I have still have not received any feedback, the service that I am getting from FNB is really concerning as the account is not yet opened and I am already being given a horrible experience. Should FNB not want my business I need to be informed of such and not be given the run around as this is wasting a lot of my time and resources.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2017, 10:56
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***

Best regards,