AHDA
Alvaro Helio De Abreu

1 reviews | Active since Nov 2019

08 Jul 2020, 07:45

ENDLESS bad service to business clients! One star is still a star, it should be NO STARS!

FNB must be the mentally ill bank of all banks in South Africa.

I have dealt with many banks in my lifetime, but at no time have I EVER experience the FNB experience, it is just that bad!

Even though one payment was reported by a rough customer as" *****", and has been proven to be FALSE, with Proof of delivery submitted to FNB, which took place in less than 24 hours of payment and SIGNED CLEARLY by the same customer.

Yes, with FNB you are guilty until proven innocent it seems!

What is worse is that our account had a Million or Two going through it, and yet they blocked our ENTIRE business account at month end (I mean EVERYTHING! Home loan, investments) - for ONE SINGLE trivial amount - when taken in the whole scope of things.

Our account was eventually unblocked after "case closed', but the amount paid by the customer is STILL not cleared!

My advice from my personal experience, choose another bank when starting your business or when applying for a property loan.

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