TM
Tshegofatso M

1 reviews | Active since Sept 2015

10 Sept 2015, 10:55

Endangering my life

I went into the bank to withdraw a big amount of money and I wasn't given a bag to carry my money in she said I must carry the 49000r by hand as Fnb doesn't give money bags anymore. While I was waiting for authorization I saw her give a white lady a white Fnb bag to carry her change in. She gave me the money publicly while other customers could see me I felt as though I would get ****** leaving the bank with so much money and everyone saw me.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Sept 2015, 11:14
Official
Hello Michelle mok,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 758037.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)