T3
TDDDD 3101

1 reviews | Active since Mar 2017

01 Mar 2017, 12:25

End of month and no one here to work and assist individuals !

<p>It is absolutely ridiculous ! </p> <p>It is the end of the month and I have been sitting here at FNB Woodbridge while there are 11 counters and only 3 are open . </p> <p> </p> <p>This is is ridiculous for a business as to what ever reason there may be as to why there is only 3 individuals working , but for the end of month and for this kind of business . You must always insure that there is more that 6 people to work ! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 09:36
Official

Good day Ms. Tayladu****

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***