Encounter with the MOB will always end up with you losing they can legally rob you and its allowed

How can you say open an account at fnb to be in control of your money if you letting money go off my account and the ****ed up part is you tell me you can't help me at all so how the **** is it my account I went to a branch for help you tell of of the ****ing app and when I do get the app to work after an month of back and forward to your ****ing branches the app tells me I should go to the ****ing bank and how the **** must I travel up and down in this pendemic u are a very useless banking service I thought absa was bad but I guess you are all the same.