Enabling users to set and update limited function card limits on the Enterprise Profile

I was visited on Thursday by an Online Enterprise relationship manager called Phillip who took me through the Online Enterprise banking platform and assured me that it would be possible for users to be setup on the platform who can then change the card limits on limited function cards issued to drivers/employees.

I thought all was well....

However, when calling the Online Enterprise Internet Help Desk to discuss this further today and to confirm the fact that I can enable users to set and update limited function card limits, Priscilla told me that Enterprise users can't set card limits, although obviously Phillip told me this was possible and demonstrated this at our meeting yesterday.

Priscilla also confirmed with Thobeka her manager that users can't set card limits on the Enterprise platform.

Perhaps I am missing something, or someone has given me incorrect information?

RF ********** 1146 - I spoke to Priscilla - Priscilla also confirmed with Thobeka her manager

Please also see RM ********** 64674 - Marcini - Complaints Investigator and 17 July - ********** NF - 1st ref. ********** NF - 2nd ref.