1 reviews | Active since May 2016

11 Oct 2016, 12:52

EMPTY PROMISSES

<p>FNB.</p> <p>Banking with you has left me so violated. You do you please with my accounts without any hesitation or notification.. I have given you a chance to rectify so many of your faults in the last months and still I sit here with the same problem. One day you call me and tell me all is sorted, the issue arises and you disappear.</p> <p>Not only is this ruining my life but my health too. My medical aid debit orders keep going back and forth cause of you and I have had to miss my chemotherapy this month. I HAVE STAGE 3 BREAST CANCER!!! I give you an instruction and you still do as you please with my accounts. This is not my fault. You need you to fix this so I can move on to another bank. I can't be posting my personal life on the internet for you pay attention to this issue!!</p> <p>Please fix this.</p> <p> </p> <p>I don't want to deal with my private banker. Can the lovely lady who has been kind enough to listen to me and help with this call me. (Tracey-Lee)</p> <p> </p> <p>Thank you.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Oct 2016, 16:27
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)