Empty promises and lies.

Selloane from CLC, an FNB service provider was so quick to make me believe that my query is being attended to and will be resolved soon. I've been waiting for her call back since Wednesday. She gave me her direct contact number and yet she doesn't answer her phone and she also doesn't return my calls. So much for making me believe that you actually care about my query. I guess I should have known better than to trust and believe that you are actually going to make a decision and help me get my money back. Between Selloaone CLC, Baatile FNB and Phumeza FNB, they are all playing games. Same goes for Baatile, I'm still waiting for your feedback. None of these people take customers seriously. They all keep escalating the matter. I wonder who's next in line with a new set of lies and empty promises. This is all after they failed me as a customer. They can't stop failing me.