KB
Khayakazi B
1 reviews | Active since Apr 2009
10 Jan 2019, 05:49
Empty promises
Three moths ago I app**** for a homeloan online and I was told I would be awarded Ebucks equals to half the installment after 2 payments on the bonds. I am beginning to think it was a **** and a way of getting people to apply online rather than using bond originators. It’s the 3rd month now no Ebucks awarded.
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FNB (First National Bank)'s replyOfficial
10 Jan 2019, 12:00Good day Khayakazi,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Private Clients for investigation and resolution. Feed back will be provided.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Private Clients for investigation and resolution. Feed back will be provided.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply10 Jan 2019, 12:00
Official
Good day Khayakazi,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Private Clients for investigation and resolution. Feed back will be provided.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Private Clients for investigation and resolution. Feed back will be provided.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)