KK
Khazamula K

1 reviews | Active since Aug 2018

30 Sept 2018, 10:06

Empty promises

Still waiting for FNB to refund me, they said Friday.. Today its sunday .. ****** ********

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2018, 09:56
Official

Good day Khazamula Khoza,

I tried contacting you on the number provided, to no avail.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Private Clients investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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