1 reviews | Active since Jan 2017
Empty promises
I received a call about 3 weeks or so regarding delivery of my new card ( awesome service then) to date I an still waiting for my card. My old card has expired last month and I am still waiting for my new card. I am also concerned that my card is either with the corrier company or with someone whom's intension is unknown. I received a call from a driver last Friday and he told me that he will deliver on Monday as he was delayed...really?
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Best regards,
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Best regards,