zN
zandile N

1 reviews | Active since May 2013

02 Dec 2016, 17:23

Empty promises

<p> </p> <p>I logged a call to law on call for two incidents on the 23 november 2016. Since that day they never sent me any comunication of feedback or follow up. I am the one calling them to find that they have not attended my case. If i knew this will happen i wud not have re**** on them for my legal cases </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2016, 08:39
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)