Empty Promises

<p>Will you please ask the Student loan department for an official response why the Student loan was denied for R 48, 000. 00 - but on the other hand they approve a personal loan for more than double the amount. It does not make sense at all.</p> <p> </p> <p>I was so impressed when I walk into the Centurion Branch, but there is no words for the disappointment I experience now, after dealing with the Student Loan department at FNB. Nearly 3 days running around to get all paperwork in order for nothing</p> <p>From the first day I walk into the Branch - I made it very clear why I want to move from Standard Bank to FNB. (I was not happy with the Student Loan Interest rate at Standard Bank)</p> <p> </p> <p>Wednesday 16 November<br />A very Professional and friendly lady ********** help me at the Centurion Branch. <br />From the start - the expectations was made clear, and why I want to move. She recommended the following:</p> <p>Open an Private Tjek and Credit Card account first and only apply for the Student loan the following day. </p> <p>That was done on the recommendation from the bank.<br /> </p> <p>Thursday 17 November</p> <p>Send all docs as per FNB process to ********** /> </p> <p>Friday 18 November</p> <p>Phone Student Loan department and apply online<br />Student loan of R 48, 000. 00 was denied but personal loan for more than double the amount approved R 112, 000. 00<br /> </p> <p>No reason was provided and even the gentleman that help me said he cannot understand this. Why not telling me from the start - it should have save me this 3 days running around. </p> <p> </p> <p>Lastly, will FNB reconsider and If the answer is no - I would like to come in and pick my R100 deposit that was made in the tjek account, close all account because this was a dependency from the start?</p>