Employers passing the buck...

<p>After it took them 3 weeks to deliver my new card (that is not even the issue), I activated it online.</p> <p> </p> <p>When I attempted to use the card, the ATM showed me that the card is not yet activated. Fortunately, the Grove branch was open so I went in there. After waiting in line for a while, they guy told me that they can't help in the branch (even though the letter I got with the new card said that they could), I had to phone the number at the back of my card (which I also attempted previously). So he shoved me into a room, handed me a phone and I waited...</p> <p> </p> <p>Eventually someone picked up on the other side of the line, asked me some authorisation questions and told me that the card could not be activated and (wait for it...), that I SHOULD GO TO MY NEAREST BRANCH!!!!!!!</p> <p> </p> <p>So then I just left, I cannot wait everytime someone at FNB decideds that they do not want to help me and that they would rather pass the buck.</p>