PB
PAUL B

1 reviews | Active since Jul 2016

05 Jul 2016, 14:43

EMERGENCY HELP REQUIRED

<p>Still waiting for FRANSCHHOEK BRANCH to advise me what to do.My Debit Card fails to complete my purchase of my family's return travel to South Africa,despite funds being available and i also informed FNB that i would be making this unusually high payment.The on-line people were useless so i guess FRANSCHHOEK got the short straw but i need them to answer my email from this morning asking if the could send an EFT on my behalf to the travel Agent? Still in the "dodo" Paul.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2016, 14:59
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 956744.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)

PB
PAUL B's update05 Jul 2016, 15:00
Reviewer Update

Acknowledments don't impress me.ACTION DOES!