pN
pearl N

1 reviews | Active since Jun 2016

01 Jul 2016, 07:20

EMBARRASSING MORNING I HAD COS OF FNB

<p>i was so embarrased this morning when i tried to pay at the petrol station and my card declined and i thought maybe its their machine that has a problem and went to try and withdraw money and to my horror my card was expired and i was promised there will be a grace period till I got my card which was not sent as promised. am now sitting without any means of getting money. am so dissappointed with the service and frustrated that i wont be able to do my shopping over the weekend till i get a new card.</p> <p> </p> <p> </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2016, 08:50
Official

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter your complaint is still in progress and you will hear shortly. ***

Regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: 087 ********** (option one)