DK
Deon K

1 reviews | Active since Nov 2017

21 Mar 2019, 10:49

Embarrassing

I opened a new premier cheque account. Deposit money in the account and now i have no access to it. Everything on banking app and online shows active but can do no transactions, withdrawals or anything. Messages received is to contact FNB. Being a public holiday no service is available and now I'm stuck and standing with a red face, embarrassed. Spent half of yesterday making sure everything is active but to no avail it seems.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Mar 2019, 09:52
Official
Good Day Deon Kraemer
 
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: ***NF 

Regards, Hello Peter Team Tel number: ***