KM
Khona M
1 reviews | Active since Feb 2015
30 Sept 2015, 09:30
Electricity Voucher
I logged a call with FNB on the 4th Sept regarding the vouchers I purchased online on the 21/22 May. Until this day I have not been helped and I cannot afford to keep buying more vouchers knowing that I have some sitting with FNB.<br> <br> Issue here is, I cannot access the vouchers I bought in May on the dates mentioned above. Can I be urgently assisted on this issue? Apparently they only accessible to FNB developers.<br> <br> Please do not send me the ones I bought on the 4th September 2015 and 20 September 2015, these I have used already.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
30 Sept 2015, 10:15Hello cmcinga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 769706.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 769706.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Sept 2015, 10:15
Official
Hello cmcinga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 769706.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 769706.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)