Electricity purchased, no sms, municipality not answering phones.

Item: FNB (First National Bank)
Rating: 1
Author: Quinell S

Purchased Electricity, no code, and municipality are not picking up the phone.

How is there no way for FNB to just resend or maybe change the number and send the token?

FNB ***

Municipality ***/ **********

Centurion Municipality : ********** ???

I want it sent to my cell number: **********

I did request it to be sent to that number but still have no SMS yet and I'm without power now.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

06 Feb 2019, 09:26

Good Day Quinell,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Kindly contact us again if you require any further assistance .

Kind Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)'s reply06 Feb 2019, 09:26

Official

Good Day Quinell,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Kindly contact us again if you require any further assistance .

Kind Regards,

Hello Peter Complaints Team

*** (option one)

Quinell S's updateReviewer Update

06 Feb 2019, 09:33

I did not know you can get the token off the website. Wish I knew earlier, this will save me many heart attacks. Thank you for the fast and friendly service!

Quinell S's update06 Feb 2019, 09:33

Reviewer Update

I did not know you can get the token off the website. Wish I knew earlier, this will save me many heart attacks. Thank you for the fast and friendly service!