HS
Harm S
1 reviews | Active since Feb 2019
04 Feb 2019, 14:17
Electricity PIN System Issue
The first time I have something negative about FNB. Usually you are awesome and I have been very happy with you over the past 9 years.
On Sunday I bought electricity for R150-00. History reflects on the bank site. Money went off my bank account.
I received no pin.
I called the bank to get it resolved with the correct reference number only to get the run-around.
Not Cool FNB!!!
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
04 Feb 2019, 15:05 Good Day Harm Schutte,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply04 Feb 2019, 15:05
Official
Good Day Harm Schutte,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s replyOfficial
04 Feb 2019, 15:06 Good Day Harm Schutte,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply04 Feb 2019, 15:06
Official
Good Day Harm Schutte,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Kindly contact us again if you require any further assistance .
Kind Regards, Hello Peter Complaints Team *** (option one)
HS
Harm S's updateReviewer Update
04 Feb 2019, 15:06Awesome response FNB..
This is the service I am used to...
Well done Firdoze from the FNB Hello Peter response team.
Now just get your team members to put customers first as well!!!
HS
Harm S's update04 Feb 2019, 15:06
Reviewer Update
Awesome response FNB..
This is the service I am used to...
Well done Firdoze from the FNB Hello Peter response team.
Now just get your team members to put customers first as well!!!