FR
Frans R

1 reviews | Active since Jul 2011

28 Nov 2016, 10:38

EFT Transfer not done or Funds dissapeared

<p>I opened my new FNB Savings on Saturday 26th Nov transfered R 178 from my Capitec to FNB Account went to the ATM 10min ago no funds in my account Where has my money gone to ?</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2016, 11:03
Official

Good Day

I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)