EFT transfer

I got paid by ABSA on the 8 March 2019 to my investment account but then FNB said the money should be more than R5000.00 and it was less now they say the money is at holding account of something something, and now they want to revese the money and they say take 2 to 3 days we contacted ABSA, and ABSA said the money not back in to my account this is frustrating and FNB cannot give me correct answer every time you speak to investment people they all have different story, Teusday consultant telling me the money is at carnival mall holding branch, and then he said they close i must call wednesday i call wednesday and then he said its not there, what is happening why FNB keep on telling lies where is the money