1 reviews | Active since Jan 2013

02 Jul 2018, 01:59

Eft taking long to clear -**** service

Fnb is annoying, everything a huge pay,ent is transferred from fnb to fnb via eft i kust wait for more than 12 hours for it to be cleared. What the **** is wrong with you. Last time 50k was transferred into my account by eft, i waited for more that 2 days for it to be cleared in my account. Now 70k has been transferred, i am told that the person who deposited the money must call the bank, what kind of **** is that. **** maan, I'm inconvenienced here. This is the same reason why i closed my private cheque account, i will do the same with this business account, I'm getting tired of your ***. I'm the one who must pay penalties due to late payments of suppliers. Nonsense maan

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Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jul 2018, 09:59
Official

Good Day Babalwa Sikumba ,

Thank you for your posting,

Kindly be advised that the funds needs to be verified before it can reflect in your account as this is not a regular deposit.

It also depends on when the transfer was done as there is cut off times even on weekends.

Please advise your payers to use the pay and clear option for a much faster way of getting your cash.

Unfortunately at this time pointy the sender will need to contact the bank to verify where the payment lies.

We sincerely apologise regarding the frustration caused.

Ref: Babalwa Sikumba

Regards,

Client Experience Team

Email address: ***

Tel number: ***

's update02 Jul 2018, 11:31
Reviewer Update
Your verification is taking long. This is a business account for **** sake. I'm supposed to do my month end payments. You are unbelievable.
's update02 Jul 2018, 17:29
Reviewer Update
After 24 hrs, my money is still not cleared.