EFT payment delayed from FNB

***

Please note that I made payment due to employees salaries on the 31/11/2021 to capitec bank. I phoned fnb after leaning that is not coming through they kept on saying I should check the following day. Yesterday 04/11 I went to the bank brooklyn branch I was told to phone online department. Eventually I was informed my consultant that it is a general problem I should call again and check as they are investigating 😳😳. I believe fnb can do better why is your Brooklyn Service consultant who is handing over the phone not informed by this??? Secondly why must I call back and check daily? Clearly you guys have our contact details and what is happening why can’t you give us our funds while you are solving this mistry. So we must wait, call again and call again????? This is very dissapointing