1 reviews | Active since Oct 2016

19 Oct 2017, 12:05

Effiecient and responsive

Good day,

On Tuesday I disputed two transactions on my Credit Card and the call centre agent quickly assisted me with my query and sent through a document that I need to fill in.

I sent through the required documents and this morning when I woke up the matter was resolved and my money is reflecting in my account. within 48 Hours!

thank you FNB

0
Replies (2)
's update19 Oct 2017, 12:06
Reviewer Update
Stupid! It should be a 5 star.
FNB (First National Bank)
FNB (First National Bank)'s reply19 Oct 2017, 16:22
Official

Good Day,

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service you received.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Hello Peter Complaints

Naomi Petersen

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