RJ
Rifqah J

1 reviews | Active since Aug 2014

15 Jun 2015, 15:47

Efficient and helpful

I would like to compliment Nombulelo Mhlobo on her service excellence and efficiency.<br> <br> I have sent her numerous emails and not once has she lost her temper with me, nor has she been abrupt like most Call centre agents.<br> <br> She was efficient and always answered with respect.<br> <br> Nombulelo has provided me with in-depth information where applicable and has answered all questions posed to her.<br> <br> Well done Nombulelo and I hope this is noted on your record.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2015, 16:46
Official
Hello Home exec 2014,

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)