1 reviews | Active since May 2016
Efficiency my as$.
Someone repeatedly phoned me from an FNB branch this morning only to keep quiet when I answer. Over and over. And when I returned the call, I just ended up wasting a ****** hour of my time to get nowhere.
Sent a request to my personal bankers, but will probably only receive a response next year.
I swear... if this was another FNB sales consultant phoning, I am going to lay the smackdown next time FNB contacts me.
DO NOT PHONE ME to make excuses for your BS systems or phone issues and just do not phone me at all to try and sell your products. I'm already disappointed with the one I'm paying for.
All I expect is a clear explanation why someone kept phoning me. Let's try and stick to that and not bother making up lies as we go...allright?
Hello Ray-cornelissen,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Ray-cornelissen,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)