NM
Nelisa M

1 reviews | Active since Mar 2018

26 Sept 2018, 07:28

Edo collection complaint

I would like to know what is this Edo collection FNB has deducted from my account which i'm not aware of and i didn't even give them permission to do so.

This really needs to stop and i want my money back because I owe FNB nothing and i want my money returned/reversed.

Plus i need answers on this, please people stop this we working for our families here not for banks.

I demand an answers and my money reversed by the end of business today.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Sept 2018, 09:08
Official

Good Day Nelisa MaGasela ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***