1 reviews | Active since Dec 2017
Edo collection attempt!! Please Reverse ASAP!!
Please reverse immediately. The money is for my credit card pay which is only due on the 2Jan 2018. You have now taken off my money which I need to get through today as I only get paid tomorrow. Please reverse asap. I also called your call centre and once waited for 26mins for a agent only to get cut off.
Please can we fix this asap
Thank Carrie ********** 081
Good day Carrie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card Division who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Carrie,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card Division who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)