EDO COLLECTION ATTEMPT

Item: FNB (First National Bank)
Rating: 1
Author: Barbara B

On 17th May 2019, I was charged R994 as Edo Colle tion Attempt. No debit order was sent to my account. Then 20th May 2019 R120 was charged "Item not paid". I don't understand these deduction FNB is making on my account. To deduct R1114 is pure theft. No explanation given from call centre. I have sewn many complaints on this Edo Collection Attempt.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

22 May 2019, 10:05

Good day Barbara,

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Kindly refer to the telephonic conversation we had regarding the transactions and charges on your account.
Please note the complaint had been closed on our side.

If you have any enquiries please do not hesitate to contact FNB Premier Banking on *** for assistance.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)'s reply22 May 2019, 10:05

Official