FK
Francois K

1 reviews | Active since Mar 2016

27 Jan 2018, 13:09

EDO collection Attempt

When I view my transaction history there are 2 EDO collection attempts in the same day of 26-01-2018, both ammounts being R3877.50. I would like to know what this is and why did it go of twice or even go off as im not aware of any of this. I would like my money to be paid back. Thank you

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jan 2018, 08:36
Official

Hello fbkruger

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***