1 reviews | Active since Mar 2017

27 Nov 2017, 16:15

EDO COLLECTION ATTEMPT

Dear FNB

You are the most unsafest bank ever. After a **** debit order that I reversed last month, you have allowed something called EDO COLLECTION ATTEMPT to debit an amount of R1,547.84, another amount was R238.03 on 24 Nov 2017 from my account, fortunately the money was not taken away as I moved it to my savings pocket. I have accounts with other banks and this never happened, NEVER IT HAS HAPPENED.

If you guys dont do something about this you gonna lose clients. It's as if all ******** know where to go to ***** money from people. I cant wait for the day I finish your loan repayment so that I can leave you for good.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2017, 08:39
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)