****ed with service at FNB mall@reds

<p>so get to the bank and generate a card for the que card no comes out #41, making me second in line of people that are already there, 2min in my number is called just when I get to the consultant she gets another person to seat and just looks at me like I'm crazy. So I sit and wait that probably they'll call my number again, 40min and 10 customers later I approach, I then ask what is the process because my number was called and she just helped some guy that just walked in and didn't explain or ask me to wait, she just looked at me with no apology and says y didn't you come and ask. The que is now on No. 71 and I have been in the bank for almost 2hrs. I will never go to that branch again the unprofessionalism there is disgusting. Tried logging a complaint but the lady that said she handles complaints wasn't eve taking me seriously</p>